1. 15+ years trail blazing on digital customer insights, co-creation and customer centricity with my own company InterQuest / LeanLab which I merged with Digitalist Group Plc in 2017 to become part of even a bigger story.
2. Global role to Consult and advise on CX, Innovation and NPD for a number of leading clients in media, telecoms, FMCG and internet sectors
Specialities: Pioneering experience in all areas of digital research in the past 15 years: Research Communities, Internet Research, Mobile Research, Website Analytics.