Digitalist CX & Leadership Super Power Breakfast in Helsinki!

4.9.2018 @ 8:30 am - 11:00 am UTC+0

Do you want to know how customer-centricity and design thinking can help your organization succeed, in practice?

Everybody is talking about customer experience and customer-centricity today. Many companies are striving to achieve better results through agile development and customer-driven innovations.

At Digitalist we want to bring leaders and CX professionals together to discuss how to make all this happen in practice: how to implement customer-driven design thinking in an organisation and how to use it to create long-term competitiveness and shareholder value.  

We proudly invite you to our newest Super Power Breakfast event in September. To inspire fruitful discussion and ideas we have great speakers to share their experiences.

Speakers of the Super Power Breakfast “CX is the new black in leadership”

Andreas Rosenlew, Founder & Managing Partner, Grow
Design Thinking as a growth and transformation driver – best practices from Volvo, Cabonline and Avanza Bank

Jussi Mantere, Head of CX and Design, Kesko Group
How K-Group is using design thinking to build a culture of innovation and develop the customer service experience?

Johanna Partti, Customer Experience Development Consultant, Finnair
Customer is the king but staff is the queen. How Finnair is co-creating cabin service experience closely with customers and staff?

Time: September 4th, 2018

Breakfast 8.30

Programme 9.00 – 10.40

Venue: Digitalist Helsinki, Arkadiankatu 2

 

 

The event is fully booked, but you can still join us!

Follow the event online:

http://digitalisttv.telia.fi/cx-is-the-new-black-in-leadership

 

 

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Details

Date: 4.9.2018 @ 8:30 am - 11:00 am UTC+0

Venue

Digitalist Helsinki

Arkadiankatu 2
Helsinki, 00100 Finland

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SVP Consumer Brands

Ville Österlund

ville.österlund@digitalistgroup.com

+358405138001