Digitalist is hosting Women in Tech Breakfast date in Helsinki
November 26 @ 7:30 am - 9:00 pm UTC+0
Digitalist is hosting a Women in Tech Breakfast Date themed “Employee Experience = Customer Experience” on 26.11.2019 07:30 – 9:00.
Customer Experience (CX) and Employee Experience (EX) are quite hot topics in businesses right now. Since your employees are the ones that interact with your customers their mood and satisfaction are directly affecting the customer experience you provide. But how can you really make your employees so satisfied that they will ensure an exceptionally good customer experience? We work together with our customers and help them shape their CX through a great EX both by helping them transform their culture in the right direction and engaging both employees and customers in LeanLab, our collaboration tool.
At this breakfast we share our experiences and learnings from working with culture and EX in order to achieve better CX.
7:30 – 8:00 Breakfast
8:00 – 8.10 Welcome / Stefanie Brandt-Tallqvist, Head of Employee Experience, Digitalist
8:10 – 8:30 “10 things I’ve learned about culture transformation” / Stefanie Brandt-Tallqvist, Head of Employee Experience, Digitalist
8:30 – 8:45 “Power of collaboration” Lotta Olkinuora, Global Insight Lead & Teea Lemmetty, Service Manager, Digitalist
8:45 – 9:00 Q&A
The event will be in English.
Everyone irrespective of gender and background is welcome to participate in the breakfast dates. The event is free.