Service & Business Design

We design user-friendly digital services that work with viable growth strategies.

We do this, by using a mixture of proven methods across disciplines, we develop service concepts with an associated business case that create value for all stakeholders and drive growth across channels.


• Differentiating through tailoring to specific needs and context

• Creating seamless experience across all channels

• Developing models for driving revenues and profitability

• Aligning a solution to business processes and organisational design


A designed service concept with a clear business case.

Our Service Design includes:

• Vision Workshop

• Research & Insight

• Concept Design

• Validation

• Strategy

• Project Management

Contact Person

Esa Nettamo

Head of Design

+358 40 543 1195