Our thoughts and insights about creating pioneering experiences that resonate today and tomorrow.
Blog | Web analytics: Better performance through data-driven decisions
Blog | The Power of Customer Journey Operations: Key to Building Customer-Centric Organisations
Event | Customer Journey Ops – The Next Wave of Customer Centricity
Blog | Why do we need city design?
Blog | Maximizing performance on websites: Different options for rendering
Blog | Privacy as part of product innovation
Blog | One practice on a modern malware analysis
Event | Data-driven services are transforming the employee experience
Blog | How should you treat customer experience and brand together?
Blog | Students building a better tool for communication between the school, students and parents
Event | How should customer experience and brand be treated together?
Event | Why should Customer Experience and Brand be treated together?
Blog | Sales Design eliminates friction between the buyer and seller
Blog | Providing valuable work-life experiences to young people
Blog | The future of data-driven solutions and the concept of insight repositories – thoughts from our meetup
Blog | Asiakaskokemuksen innovaatiotyö vähentää riskejä ja lisää onnistumisen mahdollisuuksia
Blog | Mimmit koodaa – itsensä töihin
Blog | Customer experience adds competitiveness – How to create memorable encounters?
Blog | Rapid business experimentation inside the 400 year-old postal service provider Posti
Blog | “The customer always looks at the whole picture” – This is how customer experience development has changed
Blog | Everyone knows what strategy is, right?
Blog | Great design provides huge competitive advantage – but is it enough? What if your business would be Experience-Driven?
Blog | Gamification Trends and Benchmarks in Employee Experience (With free trend report)
Blog | “Hey voice user interfaces, are we there yet?”
Video | Webinar: Circular Economy Essentials for Customer Experience Innovation
Video | Webinar: Prototyping tomorrow, innovation during challenging times
Video | Webinar: Remote Co-creation
Blog | WinRM+Ansible
Blog | Digital Transformation: Augmented Reality (AR) Customer Experience
Podcast | Rashmi Kasat-Majakorppi from Metso talks about innovative business development through their digital garage
Podcast | Antti Kujala from Amer Sports & Suunto talks about design and the importance of having it represented in the top management
Podcast | Maria Uhari-Pakkalin from Fortum talks about how Fortum engages with their design, R&D, and their overall customer experience journey
